NOC 2021 · 64312 · TEER 4
Airline ticket and service agents
Unit group 64312 of the National Occupational Classification, 2021 Version 1.0.
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What this group covers
Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- agent ticket and information - airline
- airline baggage agent
- airline cargo agent
- airline customer service representative
- airline load planner
- airline passenger agent
- airline reservation agent
- airline sales and service agent
- airline ticket agent
- baggage agent - airline
- baggage tracer - airline
- baggage tracing agent - airline
- cargo agent - airline
- cargo customer service representative - airline
- certified load control agent - airline
- certified load planner - airline
- check-in agent - airline
- client service representative - airline
- commissary agent - airline
- counter services agent - airline
- customer sales agent - airline
- customer service agent - airline
- customer service representative - airline
- flight agent
- load agent - airline
- load control agent - airline
- passenger sales agent - airline
- passenger sales representative - airline
- passenger service representative - airline
- reservation agent - airline
- reservation clerk - airline
- reservation sales agent - airline
- station agent - airline
- station services agent - airline
- ticket and information agent - airline
Source: Statistics Canada — National Occupational Classification 2021 V1.0. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.