NOC 2021 · 14101 · TEER 4
Receptionists
Unit group 14101 of the National Occupational Classification, 2021 Version 1.0.
Check which category draws this code qualifies for
What this group covers
Receptionists greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and other offices throughout the public and private sectors. Telephone operators are included in this group.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- admitting clerk
- answering service operator
- appointment clerk
- beauty salon receptionist
- booking clerk - hospital
- booking clerk - medical office
- business receptionist
- charge operator - telephone system
- chief telephone operator
- clerk switchboard operator
- collect call operator - telephone system
- dental hygiene coordinator
- dental office receptionist
- dental receptionist
- dental treatment coordinator
- doctor's office receptionist
- emergency admitting clerk
- front desk clerk (except hotel)
- guest service representative - spa
- hospital admissions clerk
- hospital admitting clerk
- hospital receptionist
- information desk clerk
- information officer - Elections Canada
- international exchange operator - telephone system
- long distance telephone operator
- mail and message distribution clerk
- medical clinic receptionist
- medical office assistant
- medical office secretary-receptionist
- medical receptionist
- office reception clerk
- office receptionist
- operator - telephone system
- reception clerk
- reception desk clerk (except hotel)
- receptionist
- receptionist-clerk
- receptionist-secretary
- receptionist-switchboard operator
- receptionist-telephone operator
- receptionist-typist
- service assistant - telephone system
- spa receptionist
- switchboard operator
- telephone answering service operator
- telephone clerk
- telephone operator
- telephone service analyst
- telephone service assistant
- telereceptionist
- toll operator
- voice communication system operator
What it pays, and where it is hiring
Job Bank publishes a wage estimate and a three-year employment outlook for each occupation, region by region. Both are below as published — where an estimate is missing from the source it is missing here too, because the alternative is inventing one.
Across Canada
$21.00 an hour
Low $16.25, high $29.00
Where it pays most
- Athabasca--Grande Prairie--Peace River · Alberta$25.00
- Cariboo · British Columbia$24.36
- Kootenay · British Columbia$24.30
- Vancouver Island and Coast · British Columbia$24.23
- Lower Mainland · British Columbia$24.00
Economic regions only. A province’s figure is an average over the regions inside it, so including one would rank a province above its own best region and read as a finding.
By province and territory
| Where | Median hourly | Low to high | Outlook 2025–2027 |
|---|---|---|---|
| Newfoundland and Labrador | $21.32 | $16.00 – $26.00 | Moderate |
| Prince Edward Island | $20.36 | $16.50 – $25.00 | Moderate |
| Nova Scotia | $20.50 | $16.50 – $25.50 | Moderate |
| New Brunswick | $22.00 | $16.00 – $28.00 | Moderate |
| Quebec | $20.00 | $16.10 – $27.00 | Very limited |
| Ontario | $20.50 | $17.60 – $28.00 | Moderate |
| Manitoba | $19.23 | $16.00 – $25.00 | Limited |
| Saskatchewan | $21.00 | $15.35 – $30.00 | Good |
| Alberta | $21.00 | $16.75 – $30.00 | Moderate |
| British Columbia | $24.00 | $18.00 – $30.00 | Moderate |
| Yukon Territory | Not published | Not published | Moderate |
| Northwest Territories | $32.00 | $20.00 – $40.17 | Moderate |
| Nunavut | $31.00 | $19.00 – $42.00 | Moderate |
By economic region
The 72 economic regions where Job Bank publishes a wage or a rated outlook, of 72.
| Where | Province | Median hourly | Low to high | Outlook 2025–2027 |
|---|---|---|---|---|
| Avalon Peninsula | Newfoundland and Labrador | $21.00 | $16.00 – $26.67 | Moderate |
| South Coast--Burin Peninsula | Newfoundland and Labrador | $23.00 | $18.25 – $26.00 | Moderate |
| West Coast--Northern Peninsula--Labrador | Newfoundland and Labrador | $20.89 | $16.00 – $24.25 | Moderate |
| Notre Dame--Central Bonavista Bay | Newfoundland and Labrador | $23.00 | $18.25 – $26.00 | Moderate |
| Cape Breton | Nova Scotia | $19.18 | $16.50 – $25.55 | Moderate |
| North Shore | Nova Scotia | $21.50 | $16.50 – $25.26 | Moderate |
| Annapolis Valley | Nova Scotia | $20.50 | $16.50 – $25.50 | Moderate |
| Southern | Nova Scotia | $22.00 | $16.50 – $24.99 | Moderate |
| Halifax | Nova Scotia | $20.00 | $16.50 – $25.00 | Moderate |
| Campbellton--Miramichi | New Brunswick | $22.00 | $16.00 – $28.00 | Moderate |
| Moncton--Richibucto | New Brunswick | $22.50 | $16.50 – $30.00 | Moderate |
| Saint John--St. Stephen | New Brunswick | $20.67 | $16.50 – $37.50 | Moderate |
| Fredericton--Oromocto | New Brunswick | $21.65 | $16.00 – $25.13 | Moderate |
| Edmundston--Woodstock | New Brunswick | $20.00 | $17.00 – $25.50 | Moderate |
| Gaspésie--Îles-de-la-Madeleine | Quebec | $20.00 | $16.10 – $27.00 | Limited |
| Bas-Saint-Laurent | Quebec | $21.00 | $16.10 – $21.00 | Limited |
| Capitale-Nationale | Quebec | $22.00 | $16.10 – $30.00 | Limited |
| Chaudière-Appalaches | Quebec | $22.00 | $17.00 – $29.77 | Limited |
| Estrie | Quebec | $20.74 | $16.10 – $23.00 | Limited |
| Centre-du-Québec | Quebec | $20.00 | $16.10 – $27.00 | Limited |
| Montérégie | Quebec | $20.00 | $16.10 – $27.00 | Limited |
| Montréal | Quebec | $20.00 | $16.10 – $25.00 | Very limited |
| Laval | Quebec | $19.00 | $16.10 – $25.00 | Very limited |
| Lanaudière | Quebec | $21.31 | $16.44 – $29.47 | Limited |
| Laurentides | Quebec | $20.00 | $16.10 – $27.00 | Very limited |
| Outaouais | Quebec | $20.00 | $16.10 – $27.00 | Very limited |
| Abitibi-Témiscamingue | Quebec | $21.58 | $17.21 – $30.01 | Limited |
| Mauricie | Quebec | $19.50 | $16.65 – $27.00 | Very limited |
| Saguenay--Lac-Saint-Jean | Quebec | $21.00 | $16.10 – $25.00 | Very limited |
| Côte-Nord | Quebec | $22.00 | $17.50 – $36.20 | Very limited |
| Nord-du-Québec | Quebec | $22.00 | $17.50 – $36.20 | Very limited |
| Ottawa | Ontario | $20.00 | $17.60 – $28.62 | Moderate |
| Kingston--Pembroke | Ontario | $20.00 | $17.60 – $30.00 | Moderate |
| Muskoka--Kawarthas | Ontario | $20.50 | $17.60 – $28.00 | Moderate |
| Toronto | Ontario | $20.00 | $17.60 – $28.57 | Limited |
| Kitchener--Waterloo--Barrie | Ontario | $20.67 | $17.60 – $28.00 | Moderate |
| Hamilton--Niagara Peninsula | Ontario | $21.00 | $17.60 – $28.00 | Moderate |
| London | Ontario | $20.00 | $17.60 – $27.12 | Moderate |
| Windsor--Sarnia | Ontario | $21.00 | $17.60 – $27.00 | Moderate |
| Stratford--Bruce Peninsula | Ontario | $20.00 | $17.60 – $26.00 | Moderate |
| Northeast | Ontario | $21.75 | $17.60 – $27.00 | Moderate |
| Northwest | Ontario | $21.00 | $17.60 – $33.31 | Moderate |
| Southeast | Manitoba | $19.00 | $16.00 – $24.00 | Moderate |
| South Central | Manitoba | $21.00 | $18.68 – $27.88 | Moderate |
| Southwest | Manitoba | $19.23 | $16.00 – $24.43 | Moderate |
| North Central | Manitoba | $21.00 | $18.68 – $27.88 | Moderate |
| Winnipeg | Manitoba | $18.75 | $16.00 – $25.60 | Limited |
| Interlake | Manitoba | $18.00 | $16.00 – $24.00 | Moderate |
| Parklands | Manitoba | $20.00 | $16.00 – $24.00 | Limited |
| North | Manitoba | $20.00 | $16.00 – $24.00 | Limited |
| Regina--Moose Mountain | Saskatchewan | $21.00 | $15.35 – $30.00 | Good |
| Swift Current--Moose Jaw | Saskatchewan | $19.66 | $15.35 – $24.91 | Good |
| Saskatoon--Biggar | Saskatchewan | $20.00 | $15.35 – $30.00 | Good |
| Yorkton--Melville | Saskatchewan | Not published | Not published | Good |
| Prince Albert | Saskatchewan | $22.06 | $18.00 – $30.00 | Moderate |
| Northern | Saskatchewan | $22.06 | $18.00 – $30.00 | Moderate |
| Lethbridge--Medicine Hat | Alberta | $21.92 | $18.00 – $30.00 | Moderate |
| Camrose--Drumheller | Alberta | $21.00 | $16.75 – $30.00 | Moderate |
| Calgary | Alberta | $21.00 | $17.00 – $30.00 | Moderate |
| Banff--Jasper--Rocky Mountain House | Alberta | $23.30 | $16.68 – $34.37 | Moderate |
| Red Deer | Alberta | $22.00 | $17.56 – $30.00 | Moderate |
| Edmonton | Alberta | $20.00 | $16.00 – $27.76 | Moderate |
| Athabasca--Grande Prairie--Peace River | Alberta | $25.00 | $16.50 – $38.14 | Moderate |
| Wood Buffalo--Cold Lake | Alberta | $22.90 | $17.00 – $31.00 | Moderate |
| Vancouver Island and Coast | British Columbia | $24.23 | $18.27 – $29.15 | Moderate |
| Lower Mainland | British Columbia | $24.00 | $18.00 – $30.00 | Limited |
| Thompson--Okanagan | British Columbia | $21.00 | $17.85 – $30.00 | Moderate |
| Kootenay | British Columbia | $24.30 | $19.65 – $34.78 | Limited |
| Cariboo | British Columbia | $24.36 | $19.00 – $30.00 | Moderate |
| North Coast | British Columbia | $22.00 | $18.00 – $28.00 | Limited |
| Nechako | British Columbia | $22.00 | $18.00 – $28.00 | Limited |
| Northeast | British Columbia | $22.00 | $20.00 – $37.20 | Moderate |
Job Bank rates employment prospects for each occupation in each economic region from very good to very limited over 2025–2027, and says “undetermined” where it has not got enough to rate. It is an assessment of prospects, not a count of vacancies.
The estimates on this page come from Labour Force Survey (2023-2024) · Small Area Estimation (2024).
Job Bank publishes an estimate for 24,364 of the 44,376 occupation-and-place pairs in this release. The rest are suppressed rather than modelled, and appear here as not published.
Wage estimates from the 2025 Wages release, revised 19 November 2025; employment outlooks from 2025-2027 Employment Outlooks - NOC 2021, released 8 December 2025. Both are updated annually. Estimates for different regions come from different surveys, so comparing two regions is exactly as sound as Job Bank’s own regional comparison and no more.
Source: Statistics Canada — National Occupational Classification 2021 V1.0; Employment and Social Development Canada — Job Bank wages; Employment and Social Development Canada — Job Bank 3-year employment outlooks. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.