NOC 2021 · 14101 · TEER 4
Receptionists
Unit group 14101 of the National Occupational Classification, 2021 Version 1.0.
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What this group covers
Receptionists greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and other offices throughout the public and private sectors. Telephone operators are included in this group.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- admitting clerk
- answering service operator
- appointment clerk
- beauty salon receptionist
- booking clerk - hospital
- booking clerk - medical office
- business receptionist
- charge operator - telephone system
- chief telephone operator
- clerk switchboard operator
- collect call operator - telephone system
- dental hygiene coordinator
- dental office receptionist
- dental receptionist
- dental treatment coordinator
- doctor's office receptionist
- emergency admitting clerk
- front desk clerk (except hotel)
- guest service representative - spa
- hospital admissions clerk
- hospital admitting clerk
- hospital receptionist
- information desk clerk
- information officer - Elections Canada
- international exchange operator - telephone system
- long distance telephone operator
- mail and message distribution clerk
- medical clinic receptionist
- medical office assistant
- medical office secretary-receptionist
- medical receptionist
- office reception clerk
- office receptionist
- operator - telephone system
- reception clerk
- reception desk clerk (except hotel)
- receptionist
- receptionist-clerk
- receptionist-secretary
- receptionist-switchboard operator
- receptionist-telephone operator
- receptionist-typist
- service assistant - telephone system
- spa receptionist
- switchboard operator
- telephone answering service operator
- telephone clerk
- telephone operator
- telephone service analyst
- telephone service assistant
- telereceptionist
- toll operator
- voice communication system operator
Source: Statistics Canada — National Occupational Classification 2021 V1.0. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.