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NOC 2021 · 12010 · TEER 2

Supervisors, general office and administrative support workers

Unit group 12010 of the National Occupational Classification, 2021 Version 1.0.

Note: Express Entry draws from this TEER level.

Check which category draws this code qualifies for

What this group covers

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

Example job titles

As Statistics Canada publishes them. Yours may be worded differently and still belong here.

  • administrative clerks supervisor
  • attendance records supervisor
  • clerical supervisor
  • contract clerks supervisor
  • data control supervisor
  • data entry clerks supervisor
  • data entry supervisor
  • desktop publishing operators supervisor
  • desktop publishing supervisor
  • desktop publishing system supervisor
  • electronic data-processing (EDP) unit - supervisor
  • filing clerks supervisor
  • filing service supervisor
  • general office clerks supervisor
  • hospital admitting clerks supervisor
  • nursing registry supervisor
  • office clerks supervisor
  • office machine operators supervisor
  • office services supervisor
  • office supervisor
  • operations supervisor
  • personnel clerks supervisor
  • photocopy unit supervisor
  • price information clerks supervisor
  • receptionists and hostesses supervisor
  • receptionists supervisor
  • records clerks supervisor
  • records management services supervisor
  • records management supervisor
  • records office supervisor
  • registration unit supervisor
  • registry supervisor
  • switchboard operators supervisor
  • telephone operators supervisor
  • telephone service supervisor
  • telephone system night supervisor
  • telephone system supervisor
  • unit clerks supervisor
  • word processing service coordinator
  • word processing unit supervisor

What it pays, and where it is hiring

Job Bank publishes a wage estimate and a three-year employment outlook for each occupation, region by region. Both are below as published — where an estimate is missing from the source it is missing here too, because the alternative is inventing one.

Across Canada

$32.00 an hour

Low $22.00, high $46.00

Where it pays most

  1. Lanaudière · Quebec$39.24
  2. Outaouais · Quebec$38.12
  3. Mauricie · Quebec$37.63
  4. Northeast · British Columbia$37.35
  5. Côte-Nord · Quebec$36.92

Economic regions only. A province’s figure is an average over the regions inside it, so including one would rank a province above its own best region and read as a finding.

By province and territory

Median wage and three-year employment outlook for this occupation, by province and territory.
WhereMedian hourlyLow to highOutlook 2025–2027
Newfoundland and Labrador$35.43$25.00 – $47.50Good
Prince Edward Island$35.50$20.00 – $43.79Moderate
Nova Scotia$33.00$22.00 – $43.83Moderate
New Brunswick$30.00$22.00 – $42.26Good
Quebec$36.06$25.00 – $46.78Moderate
Ontario$31.00$21.00 – $48.08Moderate
Manitoba$31.00$23.00 – $40.38Moderate
Saskatchewan$27.00$18.00 – $42.00Good
Alberta$30.00$24.00 – $44.30Moderate
British Columbia$33.00$22.69 – $40.87Moderate
Yukon Territory$42.54$30.95 – $51.12Undetermined
Northwest TerritoriesNot publishedNot publishedUndetermined
NunavutNot publishedNot publishedUndetermined

By economic region

The 65 economic regions where Job Bank publishes a wage or a rated outlook, of 72.

Median wage and three-year employment outlook for this occupation, by economic region.
WhereProvinceMedian hourlyLow to highOutlook 2025–2027
Avalon PeninsulaNewfoundland and Labrador$35.43$25.00 – $47.50Good
South Coast--Burin PeninsulaNewfoundland and Labrador$32.91$21.50 – $51.13Undetermined
West Coast--Northern Peninsula--LabradorNewfoundland and Labrador$33.90$20.93 – $55.66Undetermined
Cape BretonNova Scotia$33.60$24.39 – $46.32Good
North ShoreNova Scotia$31.19$22.71 – $41.95Good
Annapolis ValleyNova Scotia$31.45$19.80 – $44.18Good
SouthernNova ScotiaNot publishedNot publishedGood
HalifaxNova Scotia$29.43$21.33 – $41.33Moderate
Campbellton--MiramichiNew Brunswick$29.94$21.79 – $43.71Undetermined
Moncton--RichibuctoNew Brunswick$28.75$21.40 – $41.97Good
Saint John--St. StephenNew Brunswick$31.37$22.57 – $46.55Good
Fredericton--OromoctoNew Brunswick$29.27$21.55 – $43.06Good
Edmundston--WoodstockNew Brunswick$33.10$22.93 – $51.54Undetermined
Gaspésie--Îles-de-la-MadeleineQuebec$36.63$26.99 – $49.76Undetermined
Bas-Saint-LaurentQuebecNot publishedNot publishedModerate
Capitale-NationaleQuebec$34.53$23.35 – $49.45Good
Chaudière-AppalachesQuebec$33.65$20.00 – $37.50Good
EstrieQuebec$36.71$28.86 – $54.57Moderate
Centre-du-QuébecQuebec$36.85$27.50 – $50.87Undetermined
MontérégieQuebec$36.06$18.80 – $42.31Moderate
MontréalQuebec$35.88$24.13 – $50.80Moderate
LavalQuebec$35.77$25.21 – $52.80Moderate
LanaudièreQuebec$39.24$26.30 – $56.79Good
LaurentidesQuebec$36.79$25.65 – $52.71Moderate
OutaouaisQuebec$38.12$27.34 – $52.41Moderate
Abitibi-TémiscamingueQuebec$35.07$24.47 – $51.45Undetermined
MauricieQuebec$37.63$25.51 – $54.23Moderate
Saguenay--Lac-Saint-JeanQuebecNot publishedNot publishedLimited
Côte-NordQuebec$36.92$26.91 – $52.74Moderate
Nord-du-QuébecQuebecNot publishedNot publishedModerate
OttawaOntario$34.38$23.49 – $50.83Moderate
Kingston--PembrokeOntario$31.00$21.00 – $48.08Good
Muskoka--KawarthasOntario$31.00$21.00 – $48.08Good
TorontoOntario$31.69$21.00 – $51.77Moderate
Kitchener--Waterloo--BarrieOntario$31.00$21.00 – $48.08Good
Hamilton--Niagara PeninsulaOntario$33.00$23.08 – $44.84Moderate
LondonOntario$31.00$21.00 – $48.08Moderate
Windsor--SarniaOntario$31.00$21.00 – $48.08Moderate
Stratford--Bruce PeninsulaOntario$31.00$21.00 – $48.08Undetermined
NortheastOntario$31.00$21.00 – $48.08Moderate
NorthwestOntario$31.00$21.00 – $48.08Good
SoutheastManitoba$32.54$25.23 – $43.56Undetermined
SouthwestManitoba$32.70$25.49 – $43.94Undetermined
WinnipegManitoba$32.15$23.34 – $40.08Limited
InterlakeManitoba$35.46$24.30 – $56.31Undetermined
ParklandsManitoba$32.42$24.19 – $44.44Undetermined
Regina--Moose MountainSaskatchewan$27.00$18.00 – $36.00Good
Saskatoon--BiggarSaskatchewan$25.00$19.23 – $34.27Good
Prince AlbertSaskatchewanNot publishedNot publishedGood
NorthernSaskatchewanNot publishedNot publishedGood
Lethbridge--Medicine HatAlberta$30.00$24.00 – $44.30Moderate
Camrose--DrumhellerAlberta$33.46$24.93 – $52.18Moderate
CalgaryAlberta$30.00$24.00 – $44.30Moderate
Banff--Jasper--Rocky Mountain HouseAlbertaNot publishedNot publishedModerate
Red DeerAlbertaNot publishedNot publishedModerate
EdmontonAlberta$31.25$25.00 – $44.36Moderate
Athabasca--Grande Prairie--Peace RiverAlbertaNot publishedNot publishedModerate
Wood Buffalo--Cold LakeAlbertaNot publishedNot publishedModerate
Vancouver Island and CoastBritish Columbia$34.62$22.69 – $64.69Moderate
Lower MainlandBritish Columbia$33.00$22.69 – $40.87Moderate
Thompson--OkanaganBritish Columbia$35.59$26.09 – $52.35Moderate
KootenayBritish Columbia$35.71$27.44 – $53.78Moderate
CaribooBritish Columbia$35.86$26.74 – $52.43Undetermined
North CoastBritish Columbia$34.59$26.93 – $51.36Undetermined
NortheastBritish Columbia$37.35$26.30 – $57.89Undetermined

Job Bank rates employment prospects for each occupation in each economic region from very good to very limited over 2025–2027, and says “undetermined” where it has not got enough to rate. It is an assessment of prospects, not a count of vacancies.

The estimates on this page come from Labour Force Survey (2023-2024) · Small Area Estimation (2024).

Job Bank publishes an estimate for 24,364 of the 44,376 occupation-and-place pairs in this release. The rest are suppressed rather than modelled, and appear here as not published.

Wage estimates from the 2025 Wages release, revised 19 November 2025; employment outlooks from 2025-2027 Employment Outlooks - NOC 2021, released 8 December 2025. Both are updated annually. Estimates for different regions come from different surveys, so comparing two regions is exactly as sound as Job Bank’s own regional comparison and no more.

Source: Statistics Canada — National Occupational Classification 2021 V1.0; Employment and Social Development Canada — Job Bank wages; Employment and Social Development Canada — Job Bank 3-year employment outlooks. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.