NOC 2021 · 14100 · TEER 4

General office support workers

Unit group 14100 of the National Occupational Classification, 2021 Version 1.0.

Express Entry’s programs draw from TEER 0 to 3, so this group is outside them. Provincial streams and other programs have their own rules.

Check which category draws this code qualifies for

What this group covers

General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.

Example job titles

As Statistics Canada publishes them. Yours may be worded differently and still belong here.

address forms clerk
administrative clerk - Canadian Armed Forces
administrative clerk
aircraft records clerk
auction clerk
bill sorter
broadcast clerk
bus terminal clerk
Canadian Police Information Centre (CPIC) operator
card filer
classification clerk
clerical assistant
clerk-stenographer
correspondence filing clerk
course coordinator
credit card authorization clerk
criminal records clerk
dietetics office clerk - hospital
documents clerk
drawings filing clerk
file and classification clerk
file clerk
filing clerk
film filing clerk
float clerk
general office clerk
general office worker
grain quotations board marker
health information clerk
health records clerk
hospital records clerk
information and records clerk
junior office clerk
mail order clerk
mail order filler
map clerk
medical records clerk
meter records clerk
municipal office clerk
office administration clerk
office assistant
office clerk
office machine operator
order transcriber
personnel scheduling clerk
plate filing clerk
police station clerk
program and service delivery clerk - government services
records classification clerk
records clerk
records filing-system clerk
records management clerk
records support clerk
relief clerk
road clerk
road maintenance clerk
subscription clerk
technical records clerk
ticket preparer - manufacturing
typist
unit clerk
utilities clerk
utility clerk
ward clerk - hospital
warranty clerk
word processor clerk

What it pays, and where it is hiring

Job Bank publishes a wage estimate and a three-year employment outlook for each occupation, region by region. Both are below as published — where an estimate is missing from the source it is missing here too, because the alternative is inventing one.

$23.99 an hour

Low $16.55, high $34.00

Where it pays most

Thompson--Okanagan · British Columbia$28.00
Vancouver Island and Coast · British Columbia$27.23
Camrose--Drumheller · Alberta$26.00
Banff--Jasper--Rocky Mountain House · Alberta$26.00
Athabasca--Grande Prairie--Peace River · Alberta$26.00

Economic regions only. A province’s figure is an average over the regions inside it, so including one would rank a province above its own best region and read as a finding.

By province and territory

Median wage and three-year employment outlook for this occupation, by province and territory.
Where	Median hourly	Low to high	Outlook 2025–2027
Newfoundland and Labrador	$23.75	$16.55 – $29.74	Moderate
Prince Edward Island	$22.25	$16.50 – $29.74	Moderate
Nova Scotia	$21.99	$16.50 – $31.80	Moderate
New Brunswick	$23.16	$16.75 – $33.00	Moderate
Quebec	$23.08	$16.10 – $33.00	Limited
Ontario	$23.08	$17.60 – $35.00	Moderate
Manitoba	$22.00	$16.00 – $30.77	Moderate
Saskatchewan	$22.00	$16.12 – $31.25	Good
Alberta	$25.00	$15.50 – $36.13	Limited
British Columbia	$25.00	$17.85 – $34.04	Moderate
Yukon Territory	$30.00	$23.00 – $40.96	Moderate
Northwest Territories	$29.81	$20.00 – $42.00	Good
Nunavut	$33.38	$19.00 – $46.45	Moderate

By economic region

The 72 economic regions where Job Bank publishes a wage or a rated outlook, of 72.

Median wage and three-year employment outlook for this occupation, by economic region.
Where	Province	Median hourly	Low to high	Outlook 2025–2027
Avalon Peninsula	Newfoundland and Labrador	$24.60	$17.00 – $37.08	Moderate
South Coast--Burin Peninsula	Newfoundland and Labrador	$20.00	$16.00 – $28.35	Moderate
West Coast--Northern Peninsula--Labrador	Newfoundland and Labrador	$24.00	$16.65 – $29.00	Moderate
Notre Dame--Central Bonavista Bay	Newfoundland and Labrador	$20.00	$16.00 – $28.35	Moderate
Cape Breton	Nova Scotia	$21.45	$16.50 – $27.88	Moderate
North Shore	Nova Scotia	$21.00	$16.50 – $26.82	Moderate
Annapolis Valley	Nova Scotia	$21.15	$17.80 – $26.88	Moderate
Southern	Nova Scotia	$21.97	$16.50 – $32.97	Moderate
Halifax	Nova Scotia	$22.00	$16.50 – $31.80	Moderate
Campbellton--Miramichi	New Brunswick	$23.00	$16.24 – $39.00	Moderate
Moncton--Richibucto	New Brunswick	$25.00	$17.00 – $34.00	Moderate
Saint John--St. Stephen	New Brunswick	$25.00	$16.83 – $29.00	Moderate
Fredericton--Oromocto	New Brunswick	$21.00	$16.00 – $28.04	Moderate
Edmundston--Woodstock	New Brunswick	$23.16	$16.75 – $33.00	Moderate
Gaspésie--Îles-de-la-Madeleine	Quebec	$23.08	$16.10 – $33.00	Limited
Bas-Saint-Laurent	Quebec	$23.08	$16.10 – $33.00	Limited
Capitale-Nationale	Quebec	$25.00	$19.00 – $38.84	Limited
Chaudière-Appalaches	Quebec	$23.08	$16.10 – $33.00	Limited
Estrie	Quebec	$23.59	$20.00 – $28.72	Limited
Centre-du-Québec	Quebec	$24.72	$18.67 – $31.42	Limited
Montérégie	Quebec	$23.89	$16.10 – $31.88	Limited
Montréal	Quebec	$23.93	$18.01 – $33.45	Limited
Laval	Quebec	$23.08	$16.10 – $33.00	Limited
Lanaudière	Quebec	$23.08	$16.10 – $33.00	Limited
Laurentides	Quebec	$23.08	$16.10 – $33.00	Limited
Outaouais	Quebec	$25.55	$17.70 – $35.58	Very limited
Abitibi-Témiscamingue	Quebec	$24.45	$18.16 – $30.18	Limited
Mauricie	Quebec	$23.08	$16.10 – $33.00	Limited
Saguenay--Lac-Saint-Jean	Quebec	$24.30	$21.73 – $60.00	Limited
Côte-Nord	Quebec	Not published	Not published	Very limited
Nord-du-Québec	Quebec	Not published	Not published	Very limited
Ottawa	Ontario	$23.08	$17.60 – $35.00	Moderate
Kingston--Pembroke	Ontario	$25.00	$17.60 – $31.00	Moderate
Muskoka--Kawarthas	Ontario	$23.08	$17.60 – $35.00	Moderate
Toronto	Ontario	$22.47	$17.60 – $37.00	Moderate
Kitchener--Waterloo--Barrie	Ontario	$23.00	$17.90 – $32.21	Moderate
Hamilton--Niagara Peninsula	Ontario	$22.12	$17.60 – $35.00	Moderate
London	Ontario	$23.16	$17.60 – $35.79	Moderate
Windsor--Sarnia	Ontario	$23.08	$17.60 – $34.25	Moderate
Stratford--Bruce Peninsula	Ontario	$24.50	$17.60 – $31.79	Moderate
Northeast	Ontario	$23.08	$17.60 – $35.00	Moderate
Northwest	Ontario	$23.50	$18.00 – $31.13	Moderate
Southeast	Manitoba	$20.50	$16.00 – $28.85	Moderate
South Central	Manitoba	$21.28	$18.00 – $27.00	Moderate
Southwest	Manitoba	$21.50	$17.00 – $30.12	Moderate
North Central	Manitoba	$21.28	$18.00 – $27.00	Moderate
Winnipeg	Manitoba	$22.00	$16.00 – $30.77	Moderate
Interlake	Manitoba	$22.00	$16.00 – $33.00	Moderate
Parklands	Manitoba	$24.00	$17.00 – $32.97	Limited
North	Manitoba	$24.00	$17.00 – $32.97	Limited
Regina--Moose Mountain	Saskatchewan	$22.00	$15.35 – $33.79	Good
Swift Current--Moose Jaw	Saskatchewan	$23.81	$20.00 – $28.00	Good
Saskatoon--Biggar	Saskatchewan	$22.00	$16.12 – $30.77	Good
Yorkton--Melville	Saskatchewan	$22.00	$19.00 – $22.50	Good
Prince Albert	Saskatchewan	$22.00	$16.12 – $31.25	Moderate
Northern	Saskatchewan	$21.00	$16.00 – $28.85	Moderate
Lethbridge--Medicine Hat	Alberta	$25.00	$15.50 – $36.13	Limited
Camrose--Drumheller	Alberta	$26.00	$19.00 – $33.85	Limited
Calgary	Alberta	$25.38	$18.00 – $36.06	Limited
Banff--Jasper--Rocky Mountain House	Alberta	$26.00	$15.00 – $33.18	Limited
Red Deer	Alberta	$25.00	$15.50 – $36.13	Limited
Edmonton	Alberta	$25.00	$15.50 – $36.13	Limited
Athabasca--Grande Prairie--Peace River	Alberta	$26.00	$15.00 – $33.18	Limited
Wood Buffalo--Cold Lake	Alberta	$25.00	$15.50 – $36.13	Very limited
Vancouver Island and Coast	British Columbia	$27.23	$20.00 – $33.16	Moderate
Lower Mainland	British Columbia	$25.00	$17.85 – $34.04	Limited
Thompson--Okanagan	British Columbia	$28.00	$20.00 – $37.50	Moderate
Kootenay	British Columbia	$26.00	$20.00 – $32.69	Moderate
Cariboo	British Columbia	$26.00	$22.32 – $35.00	Limited
North Coast	British Columbia	$25.00	$17.85 – $34.04	Limited
Nechako	British Columbia	$25.00	$17.85 – $34.04	Limited
Northeast	British Columbia	$24.80	$17.85 – $27.40	Limited

Job Bank rates employment prospects for each occupation in each economic region from very good to very limited over 2025–2027, and says “undetermined” where it has not got enough to rate. It is an assessment of prospects, not a count of vacancies.

The estimates on this page come from Labour Force Survey (2023-2024) · Small Area Estimation (2024).

Job Bank publishes an estimate for 24,364 of the 44,376 occupation-and-place pairs in this release. The rest are suppressed rather than modelled, and appear here as not published.

Wage estimates from the 2025 Wages release, revised 19 November 2025; employment outlooks from 2025-2027 Employment Outlooks - NOC 2021, released 8 December 2025. Both are updated annually. Estimates for different regions come from different surveys, so comparing two regions is exactly as sound as Job Bank’s own regional comparison and no more.

Source: Statistics Canada — National Occupational Classification 2021 V1.0; Employment and Social Development Canada — Job Bank wages; Employment and Social Development Canada — Job Bank 3-year employment outlooks. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.